This is a brilliantly organized huge store with a comprehensive range of everything under the sun for the discerning shopper.
Aside from the very small inventory that they have and they almost never find the items that their computer says they have, talking to a robot is another story.
Went to return a pair of shoes and the cashier said I couldn't because the bottom of the sole was a little dirty! She said they'd already been worn! They still had the tag and where only dirty from being tried on and walked on in the store and around my house. Dissapointed Nordstrom's has a great return policy but that obviously doesn't carry on in their rack stores.
So if you want to experience a bunch of robotic human being, go there, you probably won’t find anything, but at least you can talk to a machine that pretends to be an human!
I was there today and found a dress that I liked, They had two of them and couldn’t find the other one (They can’t put anything in other stores on hold) This one had a sever body oder on it. I asked them what if I take this home and wash it, if wash ruins it I will return it but I will keep the tag on it cause I like it. Their answer is Ma’am, we can’t return a washed item. I said work with me, I like this dress, I want you to write just an exception for this item, again, robotic way, ma’am our store policy won’t return an washed item! I said you should through this away, you can smell it as you are holding it in your hands, ma’am, our store policy...
Great store. Typical compared to other Racks in most ways. What is unique to this one? Con: not as big in the shoe department compared to others. Pro: seems to have a bigger selection on home goods and seasonal items compared to other locations in San Diego. Always a well stocked selection of Kate Spade and Tory Burch purses.
Their checkout service is great. They have employees in green shirts walking around that will get you checked out on the spot if you're ready and are paying with card. It saved me from waiting in line and the girl who checked me out was very sweet.
It's a nice clean store, love their jewelry section! You can get a ton of items for a good deal here.
Nordstrom Rack The Shops At La Jolla Village is a US Clothing Store based in San Diego, California. Nordstrom Rack The Shops At La Jolla Village is located at 8875 Villa La Jolla Dr, La Jolla, CA 92037, USA.
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