everytime I go to this location there is always something wrong. two times I go and they tell me they are not allowing people in because "the city is shutting down the water".
Very nicr and kind emplyes.. specially there is a guy james awsome customer service
Do not go with their monthly/annual membership. Locations are closed most of the time. Customer care response is unsatisfactory. Zero accountability.
DO NOT SIGN UP FOR THE MONTHLY MEMBERSHIP. The service they offer is great, BUT if you have to deal with their corporate office make sure that you DO NOT speak with the so called manager Angelina. I got into a car accident and my car was totaled. Because I was too busy at the hospital and did not give a 7-day cancellation notice I will not be able to receive a refund. Like I asked to get in a car accident and be horribly injured?! I have legitimate proof and police reports of the accident and when I told this to her she was very rude and snarky speaking over me telling me that there was nothing she can do. If you ever sign-up with them make sure you don't get into a car accident because they won't refund you back the money even considering situations and events beyond your control. This is ridiculous! Angelina, you obviously need a career change, customer service is definitely NOT your forte. I will be speaking to Ron or whomever is above this Angelina to get this situation resolved!
Save yourself the time. 15 minutes waiting with 7 people total in both queue lines. No reason for it to be this slow. Go to another location.
Soapy Joe S Car Wash Rancho Bernardo is a US Car Wash based in San Diego, California. Soapy Joe S Car Wash Rancho Bernardo is located at 16998 W Bernardo Dr, San Diego, CA 92127, USA.
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