to sum it up, im thoroughly impressed. great prices, great service, no rush. tip these ladies well...they put such care and thought into their clients.
Thai continues to badger my friends to tell them to call me and have me come back to pay the additional $5 that his staff forgot to include. He evens goes to the point of telling my friends to tell me that he is going to run my card for the $5. My friends tell them not to run my card and just give them $5 like they originally said they were going to do and told me about the saga.
Does anyone not see the problems with this? If my friends were not there but you noticed that you undercharged me because of the fault of your own employees, would charge my card without notifying me? Just because my friends were there, you think it's okay to charge my card as long as it's assumed the message will be relayed to me? Were you hoping that I wasn't going to notice the second charge on my account? How many customers have you done this to that have not noticed? How did you plan on running my card when you didn't know who I was? Were you going to have my friends sort through all the credit card receipts and look for my last name?
my spa pedi ($20) was over all hour, included a much longer leg massage than I've had in the past (I'm fairly certain my lady didnt even break out the timer as I've experienced before), and is just perfect. I get french for every nail service i do ($5 extra for both the pedi and gels) and the detail and overall execution is one of the most important elements to it. and of course, it lasting. My former place has gotten sloppy -not sure the reason but I was experiencing chips very soon after. It's been a week now since my pedi and my toes are still going strong - I believe more layers was put into it making it 'heartier.' its got a high gloss and actually the appearance of more gel-like even though its regular polish.
With disappointments of my loyal nail salon in PB, I was on the hunt for a new place that could deliver a great, lasting, french pedi and (possibly) get a gel manicure for the first-time-ever. actually, first manicure in general EVER. yes, this raised quite the hoopla of amusement and shock of my facebook friends.
My friend, J, is a regular at this business and booked 5 pedicures and 1 manicure appointment for yesterday. The shop was super busy as they had 4 others sit down for a pedicure as soon as half of our party was done with ours. There was a customer paying and I wanted to take care of my tab since they were going to be busy taking care of other customers. The woman behind the register, Cindy, asked my pedicurist, Mai, how much my bill was. Mai told Cindy it was $25. I didn't second guess the price because I didn't look at the menu to see the costs, I just knew I was going to pay regardless what their prices were. I gave Cindy my card and tipped Mai in cash. Half the group was finished so the ones that were done, decided to leave and meet up later.
this place is truly a gem of clairemont.
Very clean, sweet people, very affordable.
This place is family owned, quaint, but classy, and very affordable. My best friend and me went there today for a mani/pedi combo for only $27. The customer service was very friendly and I definitely plan to go again as well as recommend it to others! (=
POOR BUSINESS PRACTICES - double check your charges from them
I have no issue paying for the services I received, I gave $5 to my friend for dealing with the issue on my behalf. My problem is the ethics in which you are operating your business with. A good business person would have coached their employee on quoting accurate prices to their customers, taken the $5 loss because it was a mistake on his employee's end, and moved on. BUT NOPE, you chose to coerce my friends in to paying my "tab" that your employee didn't charge correctly, you attempted to charge my card without my authorization only to be deterred by my friends, and you chose to make your $5. You couldn't see the bigger picture so you've lost more than just $5 in the long run with your poor business practices.
My friend, A, stayed behind with her husband because she was still getting her nails done. When we meet up for dinner, A tells my of the drama that ensued after I left. Another pedicurist, that was working on my sister told the Manager/Owner, Thai, that I did not pay for my pedicure. This is then brought up to my friends who are still in the salon, "Oh, your friend in the red shirt didn't pay". My friend's husband advocates on my behalf and says, "She did pay, I saw her. She wouldn't leave without paying because our friend J comes here all the time". How did two employees who I had direct interaction with for my payment not speak up and confirm that I paid. That responsibility was left up to my friends. After much back and forth in the salon, my pedicurist who I HANDED A CASH TIP to, says "She paid $25 but it should have been $30 because she got a callus remover with her pedicure". My friend's husband says that he'll cover the $5 before Thai even has to say anything but that's not where it ends.
Lets cut to the chase: $25 for a shellac / gel service which INCLUDES a full manicure treatment is pretty much insane. gotta be a hack job right? hell no. i cant even begin to gush enough at my beautiful nails. this place is CND certified, takes their time on every job, is professional, clean, and cares how your nails come out. An (the rock star at gels) noticed an imperfection on one of my nails and started that nail completely over. i was impressed. i mean, gels is a long multi-layer process. she kept telling me to relax my hands and stop being so stiff. such a manicure n00b :P
This USED to be my favorite spot to come with my friends and have a mani/pedi night. They have friendly staff and the pedicures were great but they have higher prices in comparison to the surrounding nail salons. I didn't mind the higher prices because the customer service and quality of work WAS there. With all this said, yesterday was the LAST time I will ever be a patron of this establishment.
My cousin referred me to this nail salon. It's clean and not too busy when I went (lunch time). An appointment is recommended if you are crunched for time, especially if you want a certain person to do your mani/pedi. I made an appointment with Anne for a mani and pedi. There was another girl who did my pedi. Both were nice and they were able to get me in and out in 45 min. I got a gel mani and regular pedi and the mani lasted for a good 2 weeks. I thought it was pretty good. I would recommend this place.
Rose Canyon Beauty Spa is a US Hair Care Studio based in San Diego, California. Rose Canyon Beauty Spa is located at 4223 Balboa Ave, San Diego, CA 92117, USA.
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