I only wish I knew how these scumbags are getting paid for this quality of service. I wish I could find a job that paid me NOT to help people. Clearly new management is required at this facility.
This is not a retail location so the postal workers are usually busy in the back of the warehouse doing something. It may take a few minutes for the lady that works the window to get there. Any of my oversized mail automatically comes here, so I see these people quite often and the lady is always nice and helpful.
I had emailed, called, and stopped into this location in an attempt to find my missing package. The tracking information said it was delivered to my locked community mailbox but I never received the package. After explaining this to a woman who spoke to a supervisor, and after having spoke to the supervisor myself in person, emailing him, and filing an official lost package claim on the USPS website I never actually received a response from anyone. I was patient for 2 weeks while these people fed me line after line, but as far as I can tell never actually looked into my missing package.
iIt's huge, the only way in is the east entrance where it's an employee only parking area and there is hardly any street parking. So be prepared to walk clear around the huge building just to find out they r closed! Why not have hours of operation posted where the arrows directing u around the building are? Stupid and inconsiderate to customers, tax paying or not! why r government post offices not more the same and predictable?
I finally stopped in today and spoke with the Latin Supervisor who refused to help. who claimed the other supervisor I spoke to: Ardel Sandino was on vacation, so this new supervisor had NO idea what I was talking about despite my multiple inquiries. I was directed to call "Sean Salter", the manager of this facility. The number I received to contact Sean Salter was the same number I had attempted to call 3 dozen times over the course of 3 days when the package originally went missing. It rings for 2-3 minutes before automatically disconnecting and does not give you the option to leave a voicemail.
This is a mail pickup only facility, and won't ship packages or anything...
I really wish it wasn't listed as a post office, it's just a pick up facility. Drove here and now do not have time to make it to another post office.
Us Post Office is a US Post Office based in San Diego, California. Us Post Office is located at 5045 Shoreham Pl, San Diego, CA 92122, USA.
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