If no stars out of 5 was an option that would be their rating. I started a property insurance claim to water damage for the roof and interior of my house. Needless to say from the get go I had major communication issues with this company. First of all my original claims adjuster apparently left the company and it took about 3 months constant calls, voicemails, and emails and myself asking the reps when I called the main phone # to even mention that we were given a new adjuster. Once I had got a hold of the new adjuster after a few calls and voicemails that were ignored I was then only to be called back when I threatened to call their manager. Just seeing these reviews is a good reason to make sure you check company ratings before you have them insure your property. As far as the owner coming on here and apologizing there is no need for it. Just fix your company.
Absolutely one of the worst insurance company experience ever. Inaccurate statements, no communication on issues, no accountability. Glad to be finding another insurance company.
Refuse to pay additional living expenses during Hurricane Matthew. Also, refuse to write denial letter for FEMA. We received no help due to this. Used all of our savings. I am a small business owner with seven kids. Terrible company. Now it is Hurricane season again(Irma).
Worst insurance company ever someone hit my car over two months ago still haven't fix my car I had a insurance agent named Derrick Ander. I constantly called them every week for a month and a half and still waiting on my settlement. I recommend for this insurance company to be permanently closed !
Great rates and coverages, but I learned that you have to call your local agent for service, not the Arrowhead Agency. They represent more than one insurance company also.
Arrowhead General Insurance Agency Inc is a US Insurance Agency based in San Diego, California. Arrowhead General Insurance Agency Inc is located at 701 B St #2100, San Diego, CA 92101, USA.
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