I was looking for a tungsten ring for my wedding band. I know as a bride that is very unusual. The sales worker kept pressuring me to purchase something sparkly or a gold band. I was very clear that I wanted a tungsten ring. After ordering a ring I wanted we were told the ring would be ready in about two weeks. After the two weeks we were told the ring was not ready and will be available for pick up in another two weeks. Another two weeks went by and we followed up again and was told the same thing. While shipping in the mall we decided to stop by the store to inquire about the ring status. Apparently the ring was estimated to be ready in about three months from the order date. The sales workers did NOT tell us this, but kept telling us it would be ready in "two weeks" or soon. Frustrated we cancelled our order.
Very aggressive and pushy.
Hard selling tactics,pushy and cheap sales strategy mixed with tackyness.
Don't hard sale too much you will lose the deal every time.
Brought $1000 woman's wedding band and a $2500 men's diamond wedding ring. Staff was accommodating.
Please don't waste your time here. Me and my fiance wasted time. The people that work there are very unprofessional. They all had an attitude and wanted to throw rings down your throat. You can tell that they are hungry for money.
Kay doesn't have the "best" prices, but we found what we were looking for after a lot of searching and got a little off the price during negotiations. The resizing (Unfortunately necessary because the rings only come in one size) was expensive at $400 and also got the insurance $150 for re-dipping / polishing the surface and for the Leo diamonds. The first time home the ring didn't cause any skin issues. After the resizing, the ring causes red welts. Sent back in to the shop to fix. Fingers crossed.
We're a long time Kay jewelers customers since 2006 and we will not do business with this location again.
If you don't spend money at that location your screwd out of professionalism.
Low quality of service,helpfulness,kindness.
Stay away from this location!
The Asian lady is absolutely horrible unfriendly n lacks common courtesy.
We looked in here once a while back but it was a bit pricey for our needs.
Kay Jewelers is a US Jewelry Store based in San Diego, California. Kay Jewelers is located at 1640 Camino Del Rio N Suite 158, San Diego, CA 92108, USA.
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