Staff was prompt and polite. Hotel grounds are beautiful. Very spacious and great amenities for a business meeting or small vacay. Easy to get to and lots of shops and eateries close by. However, everywhere I went there was a weird smell. A different weird smell everywhere too. Rooms are small, but most have a balcony with view of the sunrise, or the hotel pool. No seating on the balcony. Standing room only. It's not a bad hotel, but if you looking for a nice hotel, look elsewhere.
The staff is very friendly, knowledgeable, and accommodating. They go out of their way to assist you and provide you information to have the best stay you possibly can. The food is phenomenal. The chefs at DEN are out of this world. The concierge level access is the way to go! Well worth the added expense. Wonderful breakfast and hors d’oeuvres.
If you book your room calling the Marriott 800 number, their rates/promotions didn’t match when we checked in on 10/14/17. Zach, the desk clerk got stuck and couldn’t function despite the growing line of customers behind me. I said this was turning into an ugly customer service experience as he offered to take $10 off, but not waive the $25 parking fee. That was not what we had booked so I stood my ground. I told him to waive the parking fee, honor our rate as quoted by Marriott‘s telephone booking and get us into our room. That snapped him out of it. A call back to corporate confirmed there was a coding glitch between booking by phone and what the hotel could see on their end, so poor Zach had a right to be confused
Great location to take the trolley. Rio Vista (Green Line) trolley stop across the street
We did not enjoy our stay here. The shower was lukewarm at best. When we arrived, my wife and I were expecting a king size bed and instead we ended up in a room with two double beds and were told they didn't have anymore king size beds. We asked for the comforter to be changed since it had a stain. They dropped off a comforter on the bed rather than changing it. The carpet was dirty with pieces of food and hairpins in it. A smoke alarm randomly went off late at night on out first night there. Cigarette butts on the balcony.
We stayed here for 3 years straight now around the same time every year. This year we stayed for 3 days, 2 nights. Rooms 1023-1025 two adjoining rooms. The service was great. Anything we asked for came quickly. Housekeeping did a great job of cleaning. Can't complain.
San Diego Marriott Mission Valley is a US Lodging based in San Diego, California. San Diego Marriott Mission Valley is located at 8757 Rio San Diego Dr, San Diego, CA 92108, USA.
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