I ended up having a 1300 repair and, I don't know if it's customary but he even gave me his car to drive for the two days that I would be without one! No charge!
Very patient, very professional, and very honest. Definitely choose them!
Some cons were that I called him on the phone and he was rude to me, and rude another time. I asked to have my windshield fluid container fixed and he charged me but forgot to fix it, so I have to go back again. He said it would take 2 days to fix the car but it took 5.
Overall, I would give him another shot.
The google reviews looked good so I called to make an appointment at 8:15am. Tony answered the call and said to bring in the car at 9:00am. Nice!
Since the estimated wait time was not too bad, I waited inside. The lobby has AC and the sofas were comfortable.
My car was taken into the shop right away. Around 10:00am, they explained I needed to replace my front rotors and brake pads. I was given a quote which included discounts and found the price to be reasonable. I gave them the go ahead to perform the work and was told it would take a couple of hours.
Tony and his team are fantastic. He goes above and beyond to provide great customer service and the fairest price in town. Tony is an honest guy, a fair guy, and a cool guy. He has created a customer for life and I highly recommend giving him a call. Furthermore I strongly encourage you to have a conversation with Tony while his team works on your car. He is a very wise man and a great person to talk to.
My brakes started making a grinding noise so I called my mechanic and asked if I could bring it in. He said he could set up an appointment the following week. That wasn't going to work so I looked up brake service in my area and found Cox Auto Service on Miramar.
Cox is located in a shopping center with other related businesses (Firestone, Enterprise, etc). The are two benches outside and two sofas inside.
At 11:45am, I paid and was on my way. Tony and his staff was professional throughout the process. I'm definitely happy with the price and service. Since they were able to take my car in and start work right away really won me over. I'll be taking my car here for service from now on.
He also gave a one year warranty on my issue!
I've been taking my car here for 3 years. They are very honest and always do an excellent job! If they find anything out of the ordinary they always call me to make me aware of the issue before they proceed. Tony and the guys have excellent customer service!
I knew something wasn't work with my car and chose this place after reading the reviews and feeling that they were genuine.
Cox Auto Service is a US Car Repair based in San Diego, California. Cox Auto Service is located at 5782 Miramar Rd, San Diego, CA 92121, USA.
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