I recently had some questions and Jonathan was extremely helpful. He told me he would follow up with me once he had the correct answers and he did! I would recommend Robere's to family and friends strictly based on their customer service. A+
I brought in my Rolex for repair. I thought is was worth about $5,000. Robere looked at it and immediately suspected more. He identified the model and numbers and looked it up. He showed me the site information and history and let me know it was worth about $30,000. He could have bought it from me cheaply and I wouldn't have known any better. Refreshing honesty. I can't wait to pick it up cleaned and repaired.
I recently got my ears pierced here and I loved it! The person that did Pierce my ears, Jonathan, made it feel like nothing and the earrings I got are gorgeous!
Came here with a watch problem, they held on to my watch for a week unbeknownst to me that their watch expert was out for the week. If i had known i wouldnt be getting an answer within the week on what the issue was i wouldnt have left the watch and gone about my business. Even after I called THEM, not the other way around, to find out what was going on they still couldn't reassure me what our when the issue would be fixed. No communication at all, i was out in the dark waiting on nonexistent work. Took my watch over to FastFIX in the Westfield mall and they got it done over the weekend.
A few days ago, I went to Robere's store to fix the buckle of my watch. Customer Service was great and I was lucky enough to meet the owner. It was a quick fix and not expensive at all. I highly recommend them!
Robere S Jewelry is a US Jewelry Store based in San Diego, California. Robere S Jewelry is located at 8750 Genesee Ave #248, San Diego, CA 92122, USA.
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