Great service beautiful rings just disappointed at how long and slow it takes the vendor to resize the rings.
I don't know what some of these idiots are talking about bad costumer service and waiting 45 minutes to get "noticed" but usually someone would go in and look for a while and not childishly stay quiet. Use your voice if you want help. Also I've been there three times and always had amazing customer service. I'm about to go again and get my wife's ring cleaned
Waited for 45 minutes to be noticed- won't come back.
Found this Zales while wondering around this outside mall. Went in to see their Vera Wang collection. Great service from Viviana, Bryan and another gentleman whom I forgot his name. All three helped me with my purchase and especially with my picky requests.
Poor service went to get my daughter earrings for her birthday and the workers were to busy gossiping for at least the entire time we were there. I had to ask if they were open to get noticed. After the whole 5 minutes she helped me she answered her phone. I left. I will never go again Horrible customer service.
Zales is a US Jewelry Store based in San Diego, California. Zales is located at 1640 Camino Del Rio N Ste. 313, San Diego, CA 92108, USA.
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