7. I should have read the other reviews before making my decision to go with PODS.
Worst customer service! They told me they would deliver to my new address but it turns out that they couldn't in the end. I had to wait weeks for my stuff and ended up having to go to the storage co with a Uhual and movers to pick up the stuff on my own. Was a HUGE inconvenience. I was promised reimbursement for the Uhual and movers I had to pay out of pocket for and they haven't even done that yet. Save yourself time, money and stress and go to a different storage company!!!
2. Overpriced compared to alternatives.
ATTENTION MILITARY: DO NOT USE
6. PODS will never get my business again, and I will continue to scour all forms of social media in order to blast them.
3. They will not deliver from San Diego to Yuma. (but will offer Phoenix...a 3 hour drive...further than San Diego to Yuma).
Please do everything you can do avoid this company/service. It is not worth your time, energy and especially money. I will post a follow up review once this is all over. I highly doubt they will be able to get their stars up unless they do something remarkable on the customer service side of this.
I wish I would have read the reviews and listened. This is the absolute worst moving experience I have ever had. I moved from Reno, NV to San Diego, CA. First off the POD is way smaller than the U haul they compare it to. And, the POD takes up way more room than 2 parking spaces. Moving back into CA requires you to complete a Gypsy Moth form. I sent my completed from back to PODS and received a confirmation email from Adrian Archer confirming they received the form and I was good to expect my POD on time. It is now 8 calendar days past the scheduled shipment date and I still have another 6 calendar days to go. The resolution department is a joke. They refunded the POD cost only the charge my card again, for the full amount at midnight the same day. I was told to save receipts for anything i had to buy while waiting for the POD, with no guarantee they will actually reimburse or how long it will take to get my money. I have a 1.5 year old and 5 year old and this delay has been particularly hard on them and my wife.
5. Now, I am in a race to schedule time to get back to San Diego, and get my pack-up out of their facilities as fast as possible in order to stop giving money to this company.
Good place to store your stuff. Drivers very nice and would use them again
4. Me: "But, how can this be? Yuma is on the way from San Diego to Phoenix. You will literally drive right through it." PODS: "We don't deliver to Yuma."
terriblw customer service ! Instead of helping people they make their life miserable ! Truly heartless ppl and terrible company
1. Unsatisfactory customer service.
Pods Moving Storage is a US Moving Company based in San Diego, California. Pods Moving Storage is located at 7385 Mission Gorge Rd b, San Diego, CA 92120, USA.
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