First I went for lights, inner tubes, and inflation tools. Next I went for a mysterious clicking noise that was quickly diagnosed and fixed. Finally, the rear wheel was stolen off my bike and Brooklyn Bicycles helped me get back on the road with a new wheel/cassette and a Manhattan Bridge tune-up. My bike now rides better than it ever has. It shifts lightning quick and the brakes have new life breathed into them. The staff at Brooklyn is knowledgeable and friendly. This is a great place and I'll definitely be back.
Last year I ordered an $800 on their website. They called me over a week later and said that it wasn't in stock and that I had to pick a color other than black. Then when I cancelled and Yelped them, they contacted Yelp and asked them to remove the negative review on a technicality because I ordered online and was never physically in the store. I'm sure they had a good laugh in their craft beers about how much smarter there were than their customer. They never apologized. They basically ghosted me.
After they fixed my bike, they declined to take my payment and simply told me “thank you for your service”. They also offer a military discount.
Great knowledge and great service. It also helps that they are open til 6 on Sunday.
They know their stuff and they make you feel right at home in their shop. A great little neighborhood spot. They have social rides as well, so you can connect with other cyclists in the area.
I was looking for a place to fix my bicycle and saw the name “Brooklyn” in the name so as a New Yorker l felt obligated to go there and l am glad l did.
Thank you for your amazing staff and service :)
Brooklyn Bicycles is a US Bicycle Store based in San Diego, California. Brooklyn Bicycles is located at 3437 Adams Ave, San Diego, CA 92116, USA.
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