Great neighborhood bike shop! First time here was 7 years ago when I bought a beach cruiser for under $100. Rode it everywhere for 5 years without any problems.
I would have preferred to not been interacted with at all rather than an ungenuine question with no intent to listen or help.
Been coming here since my childhood days and every time i try a different shop i find myself coming back here to get the mistakes made on my bike by the other shop corrected.
Brought my bicycle in last week with a few questions regarding maintenance and was also looking for some new pedals. Two gentlemen behind the counter were chatting while one worked on a bike as I walked in. I was paid no attention, so I browsed the merchandise and checked out the shop for a minute or two. Still no hello. I walked up to the counter and stood there while they ignored me for about another 60 seconds before I walked out. I'll never be back. Too many great bicycle shops in SD that have personable and helpful staff.
Nicest, realest people. Love it here.
Friendly guy cuts me off and starts talking to someone else in the store and so my husband and I wait a few seconds and quickly realize we no longer exist.
My husband and I just moved from LA to SD and we are going to buy two bikes. Day number 2 of living here we stopped by the closest bike store and left within 90 seconds.
The guy working there started off strong, we received a greeting and a question, "hi, what brings you in today?" All down hill from there.
Does anyone want to take our money for 2 adult bikes?
Was behind a young couple in line and the "man" behind the counter double charged them for a full service tune up (supposed to be $50 but charged $100) because they didn't know much about bicycles. I'm disgusted. If people don't know the base price, don't create a new one for your sake.
Recently stopped in needing air in tire and some advise on needed repairs. Ryan was very friendly and seemed to know his stuff. He suggested several different repair options, allowing me to choose what I could afford. I will definitely be returning to have the work done here. Well done Thomas' Bike Shop!
I began to respond, "we just moved here and looking into buying...."
Thomas Bike Shop is a US Bicycle Store based in San Diego, California. Thomas Bike Shop is located at 1635 Fern St, San Diego, CA 92102, USA.
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