I love Alamo. No surprises. Reliable. Easy. Affordable. New cars. Great customer service. Fast in and out. Don't love the bus to get to the car lot, but who does? Will rent from here again soon.
Service was OK on the pickup. Was told to pick a car and go. The car chosen had damage. I went back to rep to relay message and was told pick another car or tell the exit rep. Was strange for me, did walk around with exit rep and she notated damage. Return was easy and quick. Nice and polite on the return.
The manager of the Alamo rent a car saw me my wife and kids struggling with the kiosk that was not reading my drivers license. He helped me use the kiosk but it was still having trouble. So he brought my printed reservation to the desk, was able to finalize it at a lower rate than the initial quote, and then when I asked for ideas to grab lunch nearby before leaving the city, he gave us the excellent idea of going to Old Town where we had a great time. I have had excellent service with every Alamo rental agency, but today's service from the San Diego Airport rent a car manager was beyond exceptional. We really appreciated his help and the car we are driving is perfect for our family trip.
My only complaint on this trip was the kiosks were not working so we had to stand in line. But once we were on the road, all was fine. I had never rented a Hyundai before and won't again. The Nissans or other small cars are way better.
Excellent process - received wheelchair assistance on arrival, will definitely continue to rent from ALAMO! New rental shuttles are efficient, rental center well laid out and easily navigable, cars are a pleasure to use, appreciate opportunity to choose vehicle, return process efficient and simple. GOOD JOB WELL DONE
The people were great, the car was the best we’ve ever had, easy to rent / return, prices were great but join Alamo first. If you don’t rent from Alamo your making a big mistake. We rented in Nov. in San Diego and aleardy have car rented from Alamo Dec. in Florida. We will always rent from Alamo when ever possible. THANK YOU ALAMO RENT A CAR
Alamo Rent A Car is a US Car Rental based in San Diego, California. Alamo Rent A Car is located at 3355 Admiral Boland Way, San Diego, CA 92101, USA.
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